
Who We Are
Olycom is a Shenzhen-based manufacturer of fiber optic transmission and industrial Ethernet equipment. We were founded in 2003 with a straightforward goal: build hardware that network engineers and system integrators can actually rely on, at a price point that makes projects viable.
Over the past two decades, that focus hasn't changed. What has changed is the scale. What started as a small team producing PDH video converters and fiber modems has grown into a full-spectrum manufacturer with products deployed across more than 120 countries, a product line that spans fiber media conversion, industrial switching, PoE power delivery, WDM systems, HD video transmission, and optical cable monitoring, and a manufacturing operation that has earned certification from China's telecom and public security regulators, the EU's CE and RoHS frameworks, and ISO 9001 quality management standards.
We design and manufacture everything in-house. That's not a marketing line — it's a deliberate choice that lets us maintain direct control over component sourcing, production quality, and product evolution. When a customer reports a field issue, we're talking to the engineers who designed the product, not a support team reading from a troubleshooting script. When a market need emerges — higher PoE power budgets, bypass protection for industrial fiber links, optical monitoring for aging fiber plants — we can move on it without waiting for a third-party ODM to catch up.
Our mission is straightforward: connect people faster and more reliably over longer distances. Every product decision, every engineering tradeoff, and every support interaction runs through that filter.
What We Do
Olycom's product line covers the full stack of fiber optic connectivity and industrial Ethernet infrastructure. We build for three distinct environments: commercial and enterprise networks, telecom and carrier deployments, and industrial and outdoor installations where standard commercial hardware isn't rated to survive.
Who We Work With
Certifications and Compliance
| Company Name: | Shenzhen Olycom Technology Co., Ltd. |
|---|---|
| Business Type: | Manufacturer,Distributor/Wholesaler,Exporter,Seller |
| Brands: | OLYCOM |
| Employee Number: | 79~95 |
| Year Established: | 2003 |
| Total Sales Annual: | 10000000-12500000 |
| Company Location: | 4/F, 2-3 Building, Tongfuyu Industrial Zone, Aiqun Rd, Shiyan, Baoan District, Shenzhen, China |
| Factory Location: | 4/F, 2-3 Building, Tongfuyu Industrial Zone, Aiqun Rd, Shiyan, Baoan District, Shenzhen, China |
Professional Fiber Optic Transmission Equipment Manufacturer
Principle
We are fully connected with our customers, even if just for a single purchase.
It starts from the promise of professional products and services, but our work goes far beyond.
It is not only fiber optic connection, but also human connection.
Olycom will sign a NDA file to keep customer information highly confidential.
Relevant cooperation information will not be leaked to a third party without the customer’s permission.
OEM
Olycom support OEM service regarding management features and manufacturing.
It is usually about putting customer’s logo and model name on the GUI interface, see below photo.

Meanwhile, it is optional to change the GUI color(eg: grey to blue).
In our daily work, it is mainly about 3 aspects
Print logo/model name on the device

Use a customized PVC mask

Change some parts of the whole piece


Meanwhile, Olycom support customized packing box or user manual.
ODM
This comes in 2 types, SKD or CKD.
What is SKD?
It is short for Semi Knocked Down or incompletely disassembled unit.
As an OEM manufacturer, we could control the assembling part and do SKD mode for our customers.

Due to some import policies and regulations in some countries like India or Iran, SKD is necessary.
We have dealt with many cases and support this service.
CKD stands for Completely Knocked Down and is a business mode to disassemble a product into separate parts and ship goods to another place for assembly.
That is to say each component and manufacturing part are to be disclosed.
In most cases, this involves some confidential information like PCB diagram, BOM list...

Olycom has some CKD orders regarding fiber optic poe switch and industrial managed Ethernet switch.
Basically CKD requires careful discussion and cost determination.
Design
Sometimes client will specify a chip solution like Microchip SparX-5i Family for some special functions.
Example: TNS function is clearly highlighted in this designing.

Another form for this OEM service is exact specifications.
Example: Industrial Managed Bypass Ethernet Switch.
This diagram indicates the port location and wiring connection.

Our hardware and software engineers will evaluate and give a conclusion.

Conclusion
This above information includes some common OEM&ODM requirements.
Olycom are experienced and could support a chain of customized services covering designing and manufacturing.
Please let us know if any customization services you need that are not listed, we will assess it and get back to you.
Our Products and Solutions
It has always been, and will always be, about quality and reliability. We’re passionate about eco-friendly sourcing the finest parts, developing reliable and cost-effective solutions, and improving the quality of products and that of connectivity experience.





Our Employees
We are young and dynamic team players. We work, we care, and we share.




Updated the full Olycom networking product line to support the IEEE 802.3bt PoE standard, ensuring compatibility with the latest generation of high-power PoE devices including 90W cameras and multi-radio access points.
Entered the wavelength-division multiplexing market with a new line of CWDM and DWDM devices, and launched an optical cable monitoring system for fiber plant management and fault detection — expanding Olycom's addressable market into carrier infrastructure and utility network management.
Released the industrial bypass fiber switch, adding automatic network protection and fault bypass capability to Olycom's industrial networking line. The product addresses a longstanding gap in industrial ring network resilience.
Launched the industrial PoE managed switch with 90W per-port output, one of the highest per-port power budgets available in the industrial switch segment at the time of release. The product quickly gained traction in international markets, particularly for outdoor surveillance and smart infrastructure projects.
The industrial Ethernet converter series passed formal inspection by the Chinese Ministry of Communications, clearing the product line for deployment in regulated carrier and infrastructure environments in China.
Launched the industrial Ethernet network managed switch line, earning CE, RoHS, and IP40 protection certifications at launch. The industrial managed switch marked Olycom's first full entry into the ruggedized networking segment.
Developed the HD optical converter product range, adding support for HDMI, DVI, SDI, and VGA high-definition video transmission over fiber — extending Olycom's video transmission capability from legacy analog formats into the HD era.
Expanded into industrial-grade Ethernet with a full range of industrial transceivers, optical switches, and PoE fiber switches. Awarded the national high-tech enterprise certificate, recognizing Olycom's investment in research and development.
Launched PoE media converters and HD network video surveillance products, opening new market segments in IP surveillance infrastructure. Achieved CE certification in January, obtained a telecom equipment network access license in January, and completed ISO 9001 quality management certification in March — a significant year for regulatory and quality milestones.
A year of certification across multiple product lines. Video optical converters passed both Ministry of Communications and Ministry of Public Security inspections. Fiber media converters received CE certification. Fiber optic transceivers passed Ministry of Information Industry network testing. Olycom also received recognition as a certified enterprise by the Chinese manufacturing network.
Shenzhen Olycom Technology Co., Ltd. was formally established. The founding product lineup included PDH video optical converters, network extenders, protocol converters, fiber modems, fiber optic transceivers, and passive optical components — the building blocks of what would become a full-spectrum fiber optic product company.
Terms and Conditions
Olycom warrants your media converters, optical video converters, industrial network switches and WDM equipment for one year from date of arrival.
If you experience a manufacturing defect in materials or workmanship, we will repair or replace the product at no charge.
Olycom has sole discretion to determine manufacturer's defects.
Fiber optic accessories including fiber cable, patch cords, fiber adaptors and attenuators are not covered under the one year warranty policy.
Warranty Periods
| Products Category | Warranty Period |
| Fiber Media Converter | 1 year |
| Video Fiber Converter | 1 year |
| Commercial Network Switch | 1 year |
| Ethernet Extender | 1 year |
| Serial Fiber Optic Converter | 1 year |
| PDH Multiplexer | 1 year |
| SFP Transceiver | 1 year |
| Optical Switch | 1 year |
| CWDM Module | 1 year |
| DWDM Device | 1 year |
| Optical Cable Monitoring System | 1 year |
| Industrial Ethernet Switch | 3 years |
| Industrial PoE Managed Switch | 3 years |
The customer is responsible for delivering the defective product to the designated RMA Address for repair or replacement.
Olycom will repair or replace a product that was found to be defective by Olycom during the warranty period at its discretion.
The sole responsibility of Olycom under this warranty shall be limited to repair of this product, or replacement thereof, at the sole discretion of Olycom
All RMA items shipped to Olycom must be freight prepaid.
The repaired products would be returned within 1 month after receiving the return materials, freight charge should be paid by the sender.
Any RMA items shipped to Olycom which are out of warranty will not be returned to the customer under any circumstances.
Limitation of Warranty
Product warranties remain valid provided the product was properly installed and used.
Defects, malfunctions, or failures of the warranted product caused by damage resulting from acts of God (such as floods, fire, etc.), environmental and atmospheric disturbances, other external forces such as power line disturbances, host computer malfunction, plugging the board in under power, or incorrect cabling, and damage caused by misuse, abuse, and unauthorized alteration or repair, are not warranted.
A product will not be warranted in the following situations:
● The product has been found to be defective after the warranty period has expired.
●The product has been subjected to misuse, abuse, or unauthorized repair, whether by accident or other cause. Such conditions will be determined by Olycom at its sole and unfettered discretion.
● The warranty for customized and ODM products is defined by contract, and is excluded from this policy.
● The product is an accessory not carrying the Olycom brand name. In this case, warranties are limited to the warranty provided by the original manufacturer of the accessory. Examples of such products andaccessories are power adaptors and cables.
●The product has been updated, reworked, or improperly tested by the customer, or by a third party at the request of the customer.
● The product is damaged beyond repair due to natural disasters, such as by lightning, flood, earthquake, etc.
| Market name: | North America,Western Europe,Eastern Europe,Eastern Asia,Southeast Asia,Worldwide |
|---|---|
| Contact Person: | Sales |